Reviews

24/7 Emergency Service

Based on 186 reviews.
Gary Tow
Gary Tow
May 9, 2021.
Great service. Friendly techs. Did a great job and didn’t try to sell us on unneeded services or gadgets the way some other local companies have done. Definitely recommend Danny to service your unit.
John Prichard
John Prichard
May 5, 2021.
Great, timely and professional service.
Lyndsey Ritchison
Lyndsey Ritchison
May 3, 2021.
Jody came out to do our twice a year maintenance check and replaced a part for us. He was so friendly, knowledgeable and GREAT customer service! The entire office is always super helpful! Highly recommend SOS Heating & Cooling.
Philip Rieck
Philip Rieck
April 21, 2021.
The quote was detailed and understandable, the installation was scheduled fast, and the communication was clear all throughout. Installing my new system, Steve, Rudy, and Jim did a great job. They kept the work area very clean, were professional and personable but unobtrusive, and were great after. Not just going through the system with me, but taking care of countless small details (like transitioning my condenser drain pipe from pvc to tubing to allow a low clearance drain cover, or setting up and labelling a new damper in an existing duct to allow me better control). I’m glad a friend recommended them!
Tyler Fox
Tyler Fox
April 1, 2021.
D S
D S
March 25, 2021.
SOS Heating & Cooling has been around Omaha area for many years. It is family owned and was started by the grandfather, then his son and now his son (Jon). In this case, my interest was to simply replace an old tired heat pump, yet our furnace was only 8 years old and was still good. I reached out to them via Angie’s List and Jon was very responsive and built the quote on his laptop during the walk through visit. His bid was about $100 lower than the other lowest bid, but there was a much stronger value in the product and support. They installed a 3.5 ton York heat pump that is manufactured in Wichita (USA made) and they bundled a service contract for 10 years on parts and labor. -That is one heck of a value proposition. The system was ordered and arrived in about a week and we set up installation date. His technicians are very experienced and one of the guys has been with the SOS family 41 years and the other 44 years. I love that about these two! One of them said he sees his teammate more than he sees his wife!! LOL They were accommodating, informational and they laid protective coverings on the paths in the house so the floors/carpets didn’t get dirty. Both know the precautions regarding COVID and wore their mask the entire day except while working on the heat pump outdoors. Without reservation, I would encourage you to get to know the SOS family and do business with a local that earns your respect immediately and throughout the process. Hands down 5 stars!!
Laura Ayers
Laura Ayers
March 23, 2021.
SOS has earned my trust and all future business. Saturday morning I awoke to a brisk 56 degree household. Alex arrived and replaced the gas valve within an hour! Alex was professional and extremely knowledgeable. My father and brother are HVAC certified but have moved to warmer climates. I was apprehensive to have a non-family member work on my furnace but my worries were put to rest when SOS went above and beyond by not only fixing the issue, but cleaning the unit too. My decision to initially call SOS was based upon a co-workers feedback on their reasonable pricing and quality of work. Five Gold Stars!!!!
Michael Conzett
Michael Conzett
March 17, 2021.
High quality customer service. The employees who installed our equipment have many years of experience. They went above and beyond as they took care of some other things that weren’t part of the job. Other installers may have charged extra. SOS simply took care of them. Impressive!
Lauren Sipe
Lauren Sipe
March 13, 2021.
Scott came out the same morning I called and replaced the circuit board. He did a great job, and we will definitely use SOS for any future HVAC needs.

Expert Installers Earning Positive Reviews

When it came time to replace our heater and air conditioner our son and daughter-in-law recommended we talk to SOS and are we glad we did. Jon listened to our questions and concerns and gave us options to fit those needs. No high pressure sales just choices. The price was competitive and the warranty was far and above the best in the market...
-Terry C
Our experience with your company was positive and I would recommend SOS Heating and Cooling to anyone in need of such services...
-Sue & Mike
The servicemen were very pleasant and went to extra efforts to make sure we were satisfied. I'm very happy that our neighbor referred us to SOS especially after our difficulties with another company...
-John & Tonie
Jody was great, on time, courteous, and honest. I used SOS as a second opinion and will use them from here on out...
-Adrienne
Omaha
Because of his polite demeanor and efficiency we will be using your company for all of our future needs relative to our heating/air. Scott should be commended for his work and for the professional manner in which he represents your company...
-Patti
Omaha
I was extremely satisfied with SOS and the professional technicians that performed the replacement. There was no sales pressure for unneeded work or parts as other companies tried to push. I recommend SOS and will use their company when needed again...
-Roger
Omaha
I wouldn't buy from anyone else than S.O.S. The crew that installed was pofessional, punctual and all around good people...
-Matt
Omaha

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