Reviews

Jared and Alex were great!! They were on time and finished the full instillation of our new furnace in just a few hours. They answered all of our questions, explained how the new system will operate, and walked us through everything so we knew what was going on etc. They even took the time to make sure my puppy felt comfortable with them in the house. Honestly 10/10 experience.

I reached out for a quote originally and got an immediate response from Jake. He was easy to work with and I ended up choosing SOS to install a humidifier. Jared came out and installed it today and he was on time and very professional. Really impressed with the service and the pricing.

There is only one heating and air company I call and thats SOS top notch HVAC servicemen all the way.

From the very beginning of this project SOS proved to be a first class company well above the competition. Starting with the estimators, they arrived on time, assessed the situation quickly photographed and documented the needs of the project and returned their bid within 24 hours. The bid was several thousand dollars less than the next lowest bid. Once I accepted their bid, they stayed in touch with me and together we scheduled the best time to do the install. Given that this was during the xmas new years time frame, and the weather in Omaha was getting colder, SOS responded quickly and installed withing two weeks for me receiving the estimate. The workers who did the install, arrived on time fully prepared to complete the work in one day with minimal interruptions to our daily life. They actually hooked up the electric without shutting off the main breaker so that there wouldn’t be interruptions to our power supply. Truly above and beyond the call of duty. The workers extremely polite, friendly etc.. They moved some furniture without complaint. Kept their work areas neat and cleaned up after themselves. Every aspect of the job was professionally done, wire runs were neat, coolant tubes cut to length and bundled beautifully, compressor leveled and wired. At the end of the install they took the time to walk me through the operation of the mini split. This was a first class job well done, where they also applied for a $175 rebate from OPPD for me. None of the other four companies that I requested estimates from even hinted that that was a possibility.

Jake came out to give us a bid, was on time, personable, polite and receptive to what we were looking for. He gave us no pressure and was willing to give us a great financing option. Jake gave us 5 open installation dates and followed up with us several days later. When Steve and Jared came out for installation, these guys were fun, prompt, willing to talk and explain things while still working. They gave us an estimated time of completion and beat that time. They packed in and packed out all materials and cleaned up. Answered maintenance questions and made sure we knew what to set everything at. They also hooked up our NEST thermostat. Very happy with the service and product. Highly recommend this company, absolutely zero complaints or suggestions on changes.

The technician Tanner was on time and very friendly. He took the time to explain what the issue was and all that he did during the service call. Another great experience with SOS Heating.

On time, introduced themselves and proceed to install new HVAC systems. Finished, cleaned up and gave me a basic walk through of my new system. Very personable, knowledgeable and professional group of people at SOS from the initial call, service, sales and installation. We feel like we made a wise decision, thanks to you all at SOS!