Residential Heating & Cooling Installation

SOS Heating & Cooling has been around Omaha area for many years. It is family owned and was started by the grandfather, then his son and now his son (Jon). In this case, my interest was to simply replace an old tired heat pump, yet our furnace was only 8 years old and was still good. I reached out to them via Angie’s List and Jon was very responsive and built the quote on his laptop during the walk through visit. His bid was about $100 lower than the other lowest bid, but there was a much stronger value in the product and support. They installed a 3.5 ton York heat pump that is manufactured in Wichita (USA made) and they bundled a service contract for 10 years on parts and labor. -That is one heck of a value proposition. The system was ordered and arrived in about a week and we set up installation date. His technicians are very experienced and one of the guys has been with the SOS family 41 years and the other 44 years. I love that about these two! One of them said he sees his teammate more than he sees his wife!! LOL They were accommodating, informational and they laid protective coverings on the paths in the house so the floors/carpets didn’t get dirty. Both know the precautions regarding COVID and wore their mask the entire day except while working on the heat pump outdoors. Without reservation, I would encourage you to get to know the SOS family and do business with a local that earns your respect immediately and throughout the process. Hands down 5 stars!!

SOS has earned my trust and all future business. Saturday morning I awoke to a brisk 56 degree household. Alex arrived and replaced the gas valve within an hour! Alex was professional and extremely knowledgeable. My father and brother are HVAC certified but have moved to warmer climates. I was apprehensive to have a non-family member work on my furnace but my worries were put to rest when SOS went above and beyond by not only fixing the issue, but cleaning the unit too. My decision to initially call SOS was based upon a co-workers feedback on their reasonable pricing and quality of work. Five Gold Stars!!!!

High quality customer service. The employees who installed our equipment have many years of experience. They went above and beyond as they took care of some other things that weren’t part of the job. Other installers may have charged extra. SOS simply took care of them. Impressive!

Scott came out the same morning I called and replaced the circuit board. He did a great job, and we will definitely use SOS for any future HVAC needs.

I am on my second residence using SOS as the sole provider for my heating and cooling needs. They make sure my systems are operating properly for each season. I have been totally satisfied with their maintenance service. They are helping with my current projects in my new home such as an air purifier system. They are a company you can rely on for advice and service.

SOS to the rescue! I could only get my house heated up to 49 degrees. BRRR! They responded quickly to give me a quote and then scheduled the day before Thanksgiving for the install. They were super professional and easy to work with. I would definitely recommend them to anyone. I am sure that when the time comes for me to turn on the AC (that they replaced at the same time) it will work just as beautifully as the furnace. Very happy customer!

Very easy to work with.

They are fast and friendly and good on prices