Scheduled an appointment the day of and they were here a few hours after I called. Bobby was super professional and clearly explained what needed to be done. I will be recommending this business to everyone!
May 12, 2021.
May 9, 2021.
Great service. Friendly techs. Did a great job and didn’t try to sell us on unneeded services or gadgets the way some other local companies have done. Definitely recommend Danny to service your unit.
May 5, 2021.
Great, timely and professional service.
May 3, 2021.
Jody came out to do our twice a year maintenance check and replaced a part for us. He was so friendly, knowledgeable and GREAT customer service! The entire office is always super helpful! Highly recommend SOS Heating & Cooling.
April 21, 2021.
The quote was detailed and understandable, the installation was scheduled fast, and the communication was clear all throughout. Installing my new system, Steve, Rudy, and Jim did a great job. They kept the work area very clean, were professional and personable but unobtrusive, and were great after. Not just going through the system with me, but taking care of countless small details (like transitioning my condenser drain pipe from pvc to tubing to allow a low clearance drain cover, or setting up and labelling a new damper in an existing duct to allow me better control). I’m glad a friend recommended them!
April 1, 2021.
March 25, 2021.
SOS Heating & Cooling has been around Omaha area for many years. It is family owned and was started by the grandfather, then his son and now his son (Jon). In this case, my interest was to simply replace an old tired heat pump, yet our furnace was only 8 years old and was still good. I reached out to them via Angie’s List and Jon was very responsive and built the quote on his laptop during the walk through visit. His bid was about $100 lower than the other lowest bid, but there was a much stronger value in the product and support. They installed a 3.5 ton York heat pump that is manufactured in Wichita (USA made) and they bundled a service contract for 10 years on parts and labor. -That is one heck of a value proposition.
The system was ordered and arrived in about a week and we set up installation date. His technicians are very experienced and one of the guys has been with the SOS family 41 years and the other 44 years. I love that about these two! One of them said he sees his teammate more than he sees his wife!! LOL
They were accommodating, informational and they laid protective coverings on the paths in the house so the floors/carpets didn’t get dirty. Both know the precautions regarding COVID and wore their mask the entire day except while working on the heat pump outdoors.
Without reservation, I would encourage you to get to know the SOS family and do business with a local that earns your respect immediately and throughout the process. Hands down 5 stars!!